Equilibrium Gerbera Studs
Silver Plated
Lead, Cadmium and Nickel free
Delivery
DELIVERY
CLICK and COLLECT from our shop is free. Bay Tree Gifts Bay Tree Walk 9 The Square Wickham Hampshire PO17 5JQ
LOCAL DELIVERY within 3 miles of Wickham or Bishops Waltham is free. Please send an enquiry through the website or email btgp@hotmail.com to arrange this
We use Royal Mail
Currently we only deliver to the UK mainland. If you would like something delivered elsewhere please send an enquiry through the website or email btgp@hotmail.com
Costs
£0-£3 is £1.50
£3.01-£10 is £2.99
£10.01- £50 is £5.99
Above £50 is freePlease allow 5-7 working days for delivery
Returns Policy
RETURNS POLICY
We hope you are delighted with your purchase. However if a problem arises please get in touch and we will do our best to resolve it.
Returns can be made in person to our shop or by post within 30 days.
All items must be returned in original packaging with receipt in unused condition. We retain the right to refuse a refund if these conditions are not met
Postal returns are made at your expense. We recommend a tracked postal service especially for jewellery. We are not responsible for items lost in the post and you will not receive a refundStandard delivery costs will only be refunded if the entire delivery is returned (unless the entire order was faulty or incorrect). We reserve the right to wait for your goods to be returned before refunding.
Return address
Bay Tree Gifts, Bay Tree Walk, 9 The Square, Wickham, Hampshire PO17 5JQEXCLUSIONS – these items can not be returned unless faulty
• Earrings,
• Beauty and items for personal use
• hair accessories,
• books with obvious signs of use and
• gift cards
• sale items
DAMAGED ITEMs
We hope your purchase arrives with you in pristine condition. If however your item arrives broken please you must let us know within 2 days of delivery
Please send a photo of the damaged item to btgp@hotmail.com